One more to close the week (facepalm)

"EL_ULY" (uly) 10/09/2015 at 14:57 • Filed to: None

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Aston Martin customer comes in after buying a car at an auction for cheap..... but wait, it gets worse

First, replace the DB9 up top and switch it for a V8 Vantage Volante. Also, switch the green for a bad red car wrap and the black wheels to chrome 22’s.

A dude bought the 09 Vantage at an auction in New Orleans for pretty cheap. Like, in the $30k range. He brought it here for a CEL. The car turns out needs a grocery list of things. It’s in very rough shape i’ll just say that. More importantly though, it needs both cat converters so it could pass state inspection. The guy couldn’t afford the repair.

After some time, the car comes in, now with shiny new 22 inch chrome wheels, and the guy said he wants us to put 1 of the cat converter. According to him, it just needs bank 1. He has a friend that’s a mechanic..... yeah.... and he said it only needs bank 1. To add to the mess, he wants to watch us do the repair because he thinks we are going to break bank 2 on purpose. “Ya’ll are just trying to rip me off. How are both cats going to fail at the same time?”

After we turn the car on and do the usual tests, the CEL stays on for bank 2 like we told him. He pays his $4400 bill and in a very pissy mood takes off.

About an hour ago, the car comes back in but this time, with a different guy driving it. He came in wanting to make appointment so we can check his new car. Uhhhh..... huh? New car? We asked him if he know the other guy. He says:

“ oh yeah that’s by home boy. He sold me this car for cheap but it has a CEL. He said the car is perfect besides the CEL. He said it’s just some little sensor or something. When can I bring it it? ”

Oh boy....

After we tell him the situation, he steps outside and is just shouting at his phone for a good 20 minutes.

Drama week has come to a close thankfully. It’s almost 2pm and I finally have time for lunch aka whatever my last $5 can get me lol :]

Plenty of good motorsport and baseball on TV this weekend. My plan... go home, eat, shower, lay down and not get up til Monday morning.

bob and john > EL_ULY 10/09/2015 at 14:58

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LOL

Takuro Spirit > EL_ULY 10/09/2015 at 15:05

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And I thought working for a highline car company would bring an end to dealing with “those kind” of customers.....

Twingo Tamer - About to descend into project car hell. > EL_ULY 10/09/2015 at 15:07

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I have to admit I’m wary of mechanics sometimes (I know there are great mechanics and bad mechanics you just never know what kind is working on your pride and joy) but watching the whole repair is pretty crazy... Mine just extends to checking they’ve done the work agreed and haven’t damaged anything afterwards.

MontegoMan562 is a Capri RS Owner > EL_ULY 10/09/2015 at 15:12

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MY LORD

Drama week just keeps on ticking.

Hopefully next week is nice and relaxed for you.

Enjoy the weekend my friend, grab a nice whiskey!

Xyl0c41n3 > EL_ULY 10/09/2015 at 15:14

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Woooooooow! What a douchenozzle that guy is.

As far as $5 lunch... I just got back to the office from a little Mexican place that does daily lunch specials that include the meal and the drink. Just had some fideo con pollo with some frijoles and tortillas de maíz on the side. Capped off with some of the best sweet tea around. Total cost? $4.25. ^_^

Smallbear wants a modern Syclone, local Maple Leafs spammer > EL_ULY 10/09/2015 at 15:15

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Interesting week...

also, DAT GREEN

TheBloody, Oppositelock lives on in our shitposts. > Takuro Spirit 10/09/2015 at 15:17

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If anything, it’s probably worse. Guys who were techs in my Land Rover club have plenty of stories of Land Rovers and Range Rovers coming in with christmas tress for dashboards and they’re all rolling on chrome 22+ rims.

TheBloody, Oppositelock lives on in our shitposts. > EL_ULY 10/09/2015 at 15:19

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If I were to buy a $32k Aston, I’d budget $15k on top of that for bringing it back into good condition range.

PS9 > EL_ULY 10/09/2015 at 15:20

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“how are both cats going to fail at the same time?”

BECAUSE BOTH PARTS FACE AN EQUAL AMOUNT OF WEAR AND ARE MADE TO SIMILAR SPECIFICATIONS WHICH MEANS THEY WILL REACT SIMILARLY TO WEAR CYCLES YOU BAG OF ROTTING DILLWEEDS!!!!!

Svend > TheBloody, Oppositelock lives on in our shitposts. 10/09/2015 at 15:27

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Hell if I spent $32k on an Aston I’d be expecting to pay that again to bring it up to spec.

RallyWrench > EL_ULY 10/09/2015 at 15:31

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Have a good weekend, buddy. I’m envious that yours starts a couple hours earlier than mine does :) Funny, I had a lady with a hammered black V8 Vantage on big chrome wheels come by earlier this week, looking for body shop referrals. Why do people bolt these stupid wheels to Astons?

BREADwagon > Svend 10/09/2015 at 15:35

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How many miles does it have? It’s interesting that newish cats can go bad. Is this a common thing with Astons?

Svend > BREADwagon 10/09/2015 at 15:38

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Sorry. I think you replied to the wrong person fella.

EL_ULY > BREADwagon 10/09/2015 at 15:41

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This had like 28k but it wasn’t taken care of for sure. Mileage isn’t the issue here. It’s 100% how it’s treated

EL_ULY > TheBloody, Oppositelock lives on in our shitposts. 10/09/2015 at 15:41

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If it was $32k, then yeah :]

EL_ULY > Takuro Spirit 10/09/2015 at 15:42

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heeeellz no dude. Those customers are just amplified to commercial grade awfulness.

EL_ULY > PS9 10/09/2015 at 15:46

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a huge bag of rotten dillweeds

EL_ULY > Xyl0c41n3 10/09/2015 at 15:47

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Awiwiiii we have a little trailer down the street. I got a milanesa torta :]

EL_ULY > Twingo Tamer - About to descend into project car hell. 10/09/2015 at 15:48

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it’s not fun at all as a tech having customers shadow you either.

EL_ULY > MontegoMan562 is a Capri RS Owner 10/09/2015 at 15:49

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Thanks buddy. You are well sir. I don’t drink anymore but i’ll make sure to sip a cold glass of strawberry quick the same way :]

EL_ULY > Smallbear wants a modern Syclone, local Maple Leafs spammer 10/09/2015 at 15:49

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Lol glad it’s almost over :]

EL_ULY > bob and john 10/09/2015 at 15:49

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many lols and facepalms.

Twingo Tamer - About to descend into project car hell. > EL_ULY 10/09/2015 at 15:51

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Yeah I can imagine it isn't fun. Did he really stand there the whole time?

MontegoMan562 is a Capri RS Owner > EL_ULY 10/09/2015 at 15:52

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Bah, people and their morals and healthy livers!

Enjoy that Strawberry Quick with a nice cookie - you’ve earned it this week my friend.

EL_ULY > RallyWrench 10/09/2015 at 15:54

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Here at our Mercedes side, those are more common. Basically, when we see a car on huge dumb wheels (which for some reason are supposed to symbolize wealth) everyone here knows that the customer isn’t going to buy anything.

We get customers and body shops call us all the time about buying Aston body parts. Good thing is that for the majority of Aston body parts, Aston won’t let us sell to non certified shops. They always bitch and want to know why. I just tell them that it’s Aston policy and if they need anything done, call OUR body shop.

Never good when an Aston comes in with body shop repairs we didn’t do.

EL_ULY > MontegoMan562 is a Capri RS Owner 10/09/2015 at 15:55

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lol thanks buddy

EL_ULY > Twingo Tamer - About to descend into project car hell. 10/09/2015 at 15:56

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lol yup, and criticize.... a lot!

Takuro Spirit > EL_ULY 10/09/2015 at 15:57

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I need to get out of this business. Between the internal bureaucracy and the people buying cars on Copart and trying to rebuild them with ZERO knowledge on how to repair bodywork or how cars go together.....

Tapas > EL_ULY 10/09/2015 at 15:57

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I read the title and I laughed...and I didnt stop till I finished reading the article.

Why do people (who are not well-off) put $30k down on anything they know little about?

EL_ULY > Tapas 10/09/2015 at 15:59

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cause it’s an Aston and if I drive one, people will think I’m a super rich ballin gangsta!

EL_ULY > Takuro Spirit 10/09/2015 at 16:04

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!!! UNKNOWN CONTENT TYPE !!!

that’s probably the worse bit. It’s the hardest one to ignore AND the one you just have to ignore because if you speak your mind, your fired. BUUUT.... you’ll feel so good to finally spray everyone in the face with the hot and gooey truth of how shitty they are.

BREADwagon > EL_ULY 10/09/2015 at 16:08

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wow, killing cats in under 30k miles must be a record, that’s insane!

Galileo Humpkins (aka MC Clap Yo Handz) > EL_ULY 10/09/2015 at 16:09

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If I got an Aston for $30K, I’d budget for the trailer to bring it home and another $30K to repair it. What an idiot. I will say though, while that color/wheel combination is more suited for a Lamborghini, I kind of like it in a weird way. Glad this week is getting close to being over for you.

uofime-2 > BREADwagon 10/09/2015 at 16:09

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a great way to quickly ruin cats is to dump lots of unburned fuel into them and the easiest way to do that it to constantly rev your car, you know like an assholes love to...

BREADwagon > uofime-2 10/09/2015 at 16:12

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LOL, I didn’t even think of that, but it makes perfect sense!

EL_ULY > BREADwagon 10/09/2015 at 16:12

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not at all. One dude a while back bought a C63 AMG. Hardly ever DD it. It was almost always at a race track. Burned them out at like 20k

EL_ULY > Galileo Humpkins (aka MC Clap Yo Handz) 10/09/2015 at 16:14

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lol me too :] If the wrap and wheels were well done and good quality, it would be one neat V8 Volante for sure

Takuro Spirit > EL_ULY 10/09/2015 at 16:16

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Or the manufacturer bullshit... case in point, we just sold a cabin and engine air filter on a car. A 3, which is a PITA to install the cabin. Tech FINISHES THE JOB and the customer says “Oh, can you take those back, I have a friend that can put them in.”

Bitch, if you have a friend, why didn’t you consult them or take your car to them in the first place???

So the writer tells her they’re already in, and she asks us to take them back out.

We can’t say NO, because we’re too damn afraid of getting plowed on the survey, because our score’s already low due to stupid shit like spilled coffee on the floor, and Mazda will pull it’s Dealer Performance Program money from sales and the GM and corporate will be up our ass why we’re losing money on the hood of all these new cars they made us buy.....

EL_ULY > Takuro Spirit 10/09/2015 at 16:21

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Dude, you just perfectly described every couple minutes here. We are forced to be the friendliest people on Earth while our customers always seem to fucking put us in lose/lose situations like those.

Galileo Humpkins (aka MC Clap Yo Handz) > EL_ULY 10/09/2015 at 16:26

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Definitely, you don’t see too many “crazy looking” Astons.

CaptDale - is secretly British > EL_ULY 10/09/2015 at 16:33

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Why does that gif look so familiar?

Takuro Spirit > EL_ULY 10/09/2015 at 17:03

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Oh, and the key fob she brought with her for a new battery? It was the wrong one. She wants us to change it back, and show her how so she can put the new battery in the key at home that is ACTUALLY in need of replacing.... and cried the whole time and was trying to twist open her key fob.

I quit.

Tapas > EL_ULY 10/09/2015 at 17:13

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Lol sure :D

EL_ULY > Takuro Spirit 10/09/2015 at 17:17

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No... that didn’t happen. Lies lies lies liiiees! No way a customer recommended ya’ll to do that

TractorPillow > EL_ULY 10/09/2015 at 17:26

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Too funny! Thanks for the peak into your world

EL_ULY > TractorPillow 10/09/2015 at 17:33

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lol no problem

Takuro Spirit > EL_ULY 10/10/2015 at 17:48

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And the new shop I set up with a wholesale account that bought that Copart car now wants to return a bunch of the shit I walked him through the catalog and ordered for him. Just got a text from my weekend counter guy. “CHARGE HIM A BIG ASS RESTOCK FEE” I sent back to him.

I guess the body shop that’s fixing it for this guy (and I asked if it was at a body shop so I knew what it needed since the guy ordering the parts did not) said he didn’t need the stuff he ordered.

I QUIT.

And I was having a nice day off, too. Went hiking, climbed a big tower, took some awesome pics, hustled the Mazda3 on some twisty back road covered in colorful fall canopies of trees, stopped at our 2nd favorite winery to pick up some wine.... that reminds me. I have wine. I need a glass or bottle or two.

EL_ULY > Takuro Spirit 10/10/2015 at 23:28

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Hellz yeah big ass restocking fee. Plus shipping back to Mazda. Do ya’ll have the asshole tax? Still, what a damn headache. No matter how much we preach to them to make sure it’s what they need, these amateurs working at these shops kill the mood. It’s almost a guarantee especially with new accounts.

Try and relax tonight buddy.